Microsoft is one of  the world's most valuable business-to-business
(B2B) brand, according to the first annual BrandZ™ ranking of the Top 20 Most
Valuable B2B Brands, launched today by WPP and Millward
Brown in partnership with LinkedIn®. 
The technology brand – which is
ranked no.3 in the 2016 global Top 100 – grew its value 5% in
the last year to $122bn, thanks to a strong performance, particularly across
its cloud services and operating systems divisions. The Top 20 B2B brands are
worth a combined $682bn to the companies which own them. 
Huawei (no.11) grew 22% after investing heavily in innovative
new technologies such as software-defined networks and cloud solutions that
enable business agility. Efforts to raise brand awareness in Europe, including
the signing of A-list movie actors and footballer Lionel Messi as brand
ambassadors, were also successful. Accenture (no.7, +13%) transformed itself
from an outsourcing company to an innovative tech brand by embracing emerging
digital technologies including cloud, mobile and analytics, and gained market
share by enhancing its global delivery network. SAP (no.6, +2%) improved the
customer experience with a hybrid on-premise/cloud offering that supports the
full enterprise workflow, when many competitors' approaches are still siloed.
The performance of the
Top 20 reflects the challenges faced by the B2B sector over the last year,
including financial pressures caused by slowing economies. Issues such as the
pace of digitalisation, the battle to attract talent and the changing B2B
audience (46%) made it harder to retain customers, differentiate from competitors
and engage decision-makers. The B2B businesses that successfully increased
their value in this climate were those that shifted focus and resources from
developing products to building their brands and creating a great customer
experience.
Analysis of the BrandZ data shows that people perceive B2B
brands as more responsible and better to work for than B2C brands, but less
dynamic, innovative and differentiated. This has had an impact on their value.
Ben Lloyd, Head of Millward Brown Corporate, said: "B2B
businesses are starting to pay real attention to their brands now, recognising
that this has helped their B2C counterparts achieve significant value
increases. If they can strengthen their brands by thinking in new ways they'll
be in a better position to withstand the macro factors affecting the categories
they operate in, connect with their target audience, and attract talent.
Developing strong and meaningful brand communications and focusing on the
customer experience have a vital role to play here – many B2B brands that are
highly innovative are not perceived as such by the audience."
The BrandZ Top 20 Most Valuable B2B Brands 2016 in full:
| 
Rank 2016 | 
Brand | 
Category | 
Brand value 2016 ($M) | 
Brand value change YOY | 
| 
1 | 
Microsoft | 
Technology | 
121,824 | 
5% | 
| 
2 | 
IBM | 
Technology | 
86,206 | 
-8% | 
| 
3 | 
Wells Fargo | 
Regional Banks | 
58,540 | 
-1% | 
| 
4 | 
GE | 
Conglomerate | 
54,093 | 
-9% | 
| 
5 | 
UPS | 
Logistics | 
49,816 | 
-4% | 
| 
6 | 
SAP | 
Technology | 
39,023 | 
2% | 
| 
7 | 
Accenture | 
Technology | 
22,813 | 
13% | 
| 
8 | 
HP | 
Technology | 
21,387 | 
-7% | 
| 
9 | 
HSBC | 
Global Banks | 
20,276 | 
-16% | 
| 
10 | 
Oracle | 
Technology | 
19,489 | 
-10% | 
| 
11 | 
Huawei | 
Technology | 
18,652 | 
22% | 
| 
12 | 
Intel | 
Technology | 
18,632 | 
1% | 
| 
13 | 
Citi | 
Global Banks | 
17,055 | 
-2% | 
| 
14 | 
ExxonMobil | 
Oil & Gas | 
16,838 | 
-18% | 
| 
15 | 
FedEx | 
Logistics | 
16,236 | 
-17% | 
| 
16 | 
Shell | 
Oil & Gas | 
14,940 | 
-21% | 
| 
17 | 
Cisco | 
Technology | 
14,508 | 
-10% | 
| 
18 | 
Sinopec | 
Oil & Gas | 
13,206 | 
-24% | 
| 
19 | 
DHL | 
Logistics | 
13,199 | 
-19% | 
| 
20 | 
Siemens | 
Conglomerate | 
12,485 | 
-19% | 
Note: B2B brands are defined as those that
generate the majority of their revenues from their B2B business.
Christina Jenkins,
LinkedIn's Director, Global Go-To-Market Research said: "The importance of
being a strong brand extends beyond the end-user. B2B businesses are in a
constant battle with consumer companies to hire the best employees. The brands
that convey a positive impression about themselves, and in particular their
ability to innovate, are more likely to be considered as potential
employers."
Mill ward Brown worked
in partnership with LinkedIn on survey design, data collection and data
analysis. This enabled the BrandZ team to gather high quality, statistically
robust B2B data by interviewing a high number of engaged and representative
respondents from a wide range of businesses.
The BrandZ™ Top 100 Most Valuable Global Brands report and
rankings, and a great deal more brand insight for key regions of the world and
14 market sectors, are available online. A new suite of interactive smartphone
and tablet applications is available for free download for Apple IOS and all
Android devices from www.businesshubby.comor search for BrandZ in the respective iTunes or Google Play app
stores.

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